Privacy Policy

Privacy Policy — Hidden System Security

Last Updated: April 2026

Hidden System Security (“we”, “us”, or “our”) operates the website hiddensystemsec.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for services.

1. Who We Are

Hidden System Security is a leading provider of ELV, IT, networking, and security solutions in the Kingdom of Bahrain.

Company: Hidden System Security
Address: Shop G-238, Um Al Hassam, Manama, Kingdom of Bahrain
Phone: +973 3378-0778
Email: Abdulla@hiddensystemsec.com
Website: hiddensystemsec.com

2. Information We Collect

We only collect information that you voluntarily provide to us:

Full name and email address
Phone number
Company or business name
Service inquiry details and messages
IP address (for spam detection only)

3. How We Use Your Information

We use your information only for the following purposes:

To respond to your service inquiries and provide quotes
To schedule site visits and consultations
To send project updates and service information you requested
To improve our website and services

We never sell, rent, or share your personal data with third parties for marketing purposes.

4. Cookies

Our website uses only essential cookies necessary for the website to function properly. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

Essential cookies we use:

Session cookies to maintain your browsing session
Security cookies to protect against spam and attacks

5. Contact Form Data

When you submit our contact form, your name, email, phone number, and message are sent directly to our email. This data is used only to respond to your inquiry and is not stored in any third-party system.

6. WhatsApp Communication

If you contact us via WhatsApp, your messages are subject to WhatsApp’s own Privacy Policy. We use WhatsApp only for direct customer communication and do not share your contact details with anyone.

7. Media and Images

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption to protect data transmitted between your browser and our server.

9. Your Rights

You have the right to:

Request a copy of the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Withdraw consent at any time

To exercise any of these rights, please contact us at: Abdulla@hiddensystemsec.com

10. Third-Party Links

Our website may contain links to third-party websites such as WhatsApp and Google Maps. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children’s Privacy

Our services are intended for businesses and adults only. We do not knowingly collect personal information from children under the age of 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Phone: +973 3378-0778
Email: Abdulla@hiddensystemsec.com
Address: Shop G-238, Um Al Hassam, Manama, Bahrain
WhatsApp: +973 3378-0778

Who we are

Suggested text: Our website address is: https://hiddensystemssecurity.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.